As a valued Rosegarland Estate guest, your personal privacy is VERY important to us. This page outlines our policy concerning personal information. By using the website, you accept the practices described in this Privacy Policy. We may update our Privacy Policy from time to time to take account of changing requirements such as changes in technology or legislation, and request that you refer back to this Policy frequently to become aware of any such revisions. In addition, we recommend that you review the privacy policy of any website accessed through the Rosegarland Estate website as these sites may be subject to different privacy practices. Rosegarland Estate is not responsible for these websites or for the information made available thereon.

How do I know my personal details are confidential and safe when I book a holiday through the website?

When you book a holiday online you do so through our reservations systems which uses Stripe as the payment gateway. Stripe is extremely secure and has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, Stripe use best-in-class security tools and practices to maintain a high level of security.

All card numbers are encrypted on disk with AES-256. Decryption keys are stored on separate machines. None of Stripe’s internal servers and daemons are able to obtain plaintext card numbers; instead, they can just request that cards be sent to a service provider on a static whitelist. Stripe’s infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure, and doesn’t share any credentials with Stripe’s primary services (API, website, etc.).

What personal information does Rosegarland Estate collect when I visit the website?

We do not collect personal information about you when you browse our website. However, if you wish to book a holiday using the booking system, we will require you to complete the Booking Form and provide us with certain information that may include the following:

  • Name
  • Postal Address
  • Billing address
  • Phone numbers
  • eMail address
  • Travel details

Under no circumstances will Rosegarland Estate release your personal details to any 3rd parties or other companies thereof for any purpose at all.

Cookies and how they can benefit your website experience?

Cookies are very small text files stored on your hard drive. They uniquely identify your computer and allow us to store profile information, improve website security and help us to customise your website experience. A unique user identity is created which ensures that you are not required to re-enter login details as you move throughout the website. At any stage you may decide to disable cookies. Please refer to your browser Help instructions for further details.