We have put together a list of frequently asked questions, that we hope you find helpful. Of course if you have a question that isn’t answered below or you need to speak to us directly, please do not hesitate to contact us.

Our Frequently Asked Questions

What time can I check in?
Check in is from 4 pm on Saturdays.  Weekend guests can check in from 4 pm on Fridays.
 

 

 

In order to facilitate a thorough cleaning of the houses, we require time between guests departing and the arrival of our next guests and therefore have a strict check out time of 10 am on Saturdays.  Departure times for weekend guests is 4 pm on Sundays and 4 pm on Mondays for bank holiday weekend guests.
 
Booking can be done online or alternatively, you can contact us directly and we will be happy to assist you in completing your booking.
 

Our booking system uses Stripe to process transactions. Stripe is an extremely secure payment gateway and has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry

We do not have access to or store any of your credit card details.

The balance is due to be paid 4 weeks prior to your arrival.
 
Yes, changes to your booking can be made, subject to availability.  Any changes should be notified as early as possible.
Any cancellations must be made in writing. In the event of a cancellation, deposits are non-refundable, however they may be used for a future booking. 
50% of the balance paid excluding the deposit will be refunded if up to 3 weeks’ cancellation notice in writing is received.
20% of the balance paid excluding the deposit will be refunded if up to 2 weeks’ cancellation notice in writing is received.
10% of the balance paid excluding the deposit will be refunded if up to 1 week’s cancellation notice in writing is received.
 
Yes, a damage deposit of €100 and an extra cleaning deposit is payable 1 week prior to arrival.  All or the balance of the damage/extra cleaning deposit will be returned within 10 days once an inventory check and an assessment of the house has been carried out.
 
Week-end breaks and short breaks can be booked through out the year with the exception of July and August, when we only accept a minimum 7 day booking.
 

No, all the houses are equipped with bed linen and towels.

Wellingtonbridge is only a couple of minutes drive and boasts a large Supervalu supermarket, drapery, petrol station, a pharmacy, a doctor’s surgery, a dentist, an optician, hairdressers and a barber, a postoffice, a hardware store, a pub, a cafe and take-away restaurants.
 
We are located within a 15 minute drive of lots of great pub restaurants.  We would be happy to recommend some of them to you.
 
The nearest beach is within a 10 minute drive.
 

Yes, just let us know if you need one at the time of booking.

No, unfortunately we do not allow pets as we are a working farm.
 

There is loads of parking near to the houses.