Terms and Conditions
Supervision of children
Children are very welcome in Rosegarland Estate. Their safety is of paramount importance to us. For that reason, we ask that they are supervised by an adult at all times. Extra care must be taken around animals and in the vicinity of the river and marshes.
It is the responsibility of parents/guardians to ensure that their house is childproofed during their stay if required. Please note that none of the houses have stair gates, socket covers or other child-safety devices.
Working Farm
Guests are reminded that Rosegarland Estate is a working farm with farm machinery in operation throughout the farm. There are some simple safety rules which should be observed at all times:
Guests should not enter the farmyard unless accompanied by one of the owners.
Electric fencing is used on the estate and care should be taken not to touch any of the fencing.
All gates on the estate must be kept closed at all times.
Guests should not enter any fields where cattle are grazing as cattle can be unpredictable.
No Smoking
Smoking in your house will result in the loss of your damage/extra cleaning deposit.
No pets
Pets are not allowed.
Heating
Rental rates include pre-set heating which will allow for 3 hours heat in the winter. Extra heating can be provided at an additional cost to guests.
Maximum Occupancy
The number of persons staying in each house is not to exceed the maximum number allowed for that house under any circumstances: Coach House – 6 people + infant; Court Yard House – 3 people + infant; Corn Mill House – 4 people + infant; Arch House – 4 people + infant.
Cancellations
Cancellation of a booking must be made in writing. The booking deposit is non-refundable.
50% of the balance paid excluding the deposit will be refunded if up to 3 week’s cancellation notice is received in writing.
20% of the balance paid excluding the deposit will be refunded if up to 2 week’s cancellation notice is received in writing.
10% of the balance paid excluding the deposit will be refunded if up to 1 week’s cancellation notice is received in writing.
Termination of rental
Rosegarland Estate reserves the right to terminate the rental of a house with no refund if it is considered that guests are acting in a disruptive manner, causing a disturbance or causing damage to the property or in any other circumstances which are considered unreasonable by the owners.